Tel: 07085003494, 08097360721

Customer Service

Shipping & Delivery
Products are shipping via air freight (*excluding batteries) or ground service (2 - 3 days). Kindly choose your preferred shipping method. Please note that you will be responsible for shipping costs.
To realise cost of shipping, kindly add products to cart and give your shiping information after you checkout, the total sum by air/ by road will be automatically calculated. 
Privacy & Security
The Solar Shop Ltd. does not disclose information provided to anyone. Your data is required for billing and shipment purposes. We also need your information in order to keep you informed about promotions from time to time.
Returns & Replacements
Ordering
Payment, Pricing & Promotions
Cash payments can be made instore. Payments can also me made to any of our accounts. Details will be provided upon checkout.
 
Warranty
Warranty varies for different products. Kindly see details or  'product description' for the various products of interested. When claiming warranty, no fee is required. The purchased product must be returned to The Solar Shop Ltd. along with original warranty card. Please note that warranty does not cover damage, neglect or wear. The warranty shall not be applicable and shall be void if the warranty seal is broken. It shall also be void if a defect arises through abuse, unreasonable use, malhanding, or neglet. To ensure adequate protection, ensure an AVR is installed (for inverters). 
 
Updating Account Information
L
THE SOLAR SHOP LTD. Plot 273A Kofo Abayomi Street, Victoria Island, Lagos Tel: 0809 736 0721; 0708 500 3494 Email: info@solarshopnigeria.com